Here you can find the answers to some of our most frequently asked questions.
What are your opening hours?
Our opening hours vary during the season. You can find our updated opening hours here.
Can I bring my kids to the park?
Absolutely! But please note that children under the age of 6 must be accompanied by an adult in the Green courses. Children under the age of 12 must be accompanied by an adult in the Blue and Red courses. We recommend a minimum of 1 adult per 4 children.
What is the Waiver Form?
Anyone who will be taking part in our activities or using our climbing course must fill out our waiver form, where you agree to behave according to our safety policies. Persons under the age of 18 must have an adult supervisor sign the form for them.
You can either sign the form online or upon arrival. We are unable to let guests who don’t sign the waiver access the climbing courses and activities.
What kind of training will I receive?
If you are going to partake in any activities or using our climbing courses, you must go through our mandatory safety course. You may experience some waiting time on busy days. Please listen to your instructor to make the wait as short as possible for yourself and others.
Please note that the mandatory course must be completed at least once per season.
Is there an endless capacity of guests in the park?
Unfortunately, no. We can only maintain a set number of guests on our climbing courses. There is a limited number of harnesses available, and when these are in use no more guests are allowed onto the courses.
If there are no harnesses available, you must wait.
Do you have parking?
There are parking spots available by the reception.
We accept most debit and credit cards, as well as cash payments. Additionally, we can send invoices to groups. This must be arranged prior to your group’s arrival.
Can I buy food at your park?
During our opening hours you can buy something to drink and snacks at the reception.
Can I bring my own food?
Absolutely! There is ample seating available and a separate grilling area. Please note that you may not bring your own coal or one-time grill (engangsgrill), as it is a fire hazard. You can buy coal at the reception – kr 100
Do I have to buy a ticket if I’m not climbing?
No. You don’t have to buy a ticket if you won’t be going on to the courses. The area around our park is a superb hiking area, with many marked paths for you to enjoy the wonderful nature.
Can I bring my dog?
Certainly! Just make sure you bring a bag for their waste. Dogs must always be kept on a leash.
I have a disability; can I still enjoy the park?
We can cater to persons with various disabilities, and will happily tailor activities to suit your needs. Please remember to call us prior to your arrival and let us know.
If you have any questions please contact us email@example.com or call us at +47 984 06 262.
What happens in case of bad weather?
Our park stays open all the year round. However, if there are thunderstorms and/or heavy winds the park may have to close until the weather calms down. If the park has to close due to unforeseen conditions, we are unable to reimburse your ticket fee.
How can I contact you?
You should be able to find all relevant information on our website. But if you need to contact us please send us an email at firstname.lastname@example.org and we will get back to you promptly. You can also call us at +47 984 06 262 but please note that our phone is quite busy during the season.