FAQ

Here you can find the answers to some of our most frequently asked questions. If you can’t find the answer to your question here, feel free to contact us at hemsedal@hoytlavt.no .

Our opening hours vary during the season. You can find our updated opening hours here.

Absolutely! But please note that children under the age of 6 must be accompanied by an adult in the Green courses. Children under the age of 12 must be accompanied by an adult in the Blue, Red and Black courses. We recommend a minimum of 1 adult per 3 children.

If you are going to partake in any activities or using our climbing courses, you must go through our mandatory safety course. You may experience some waiting time on busy days. Please listen to your instructor to make the wait as short as possible for yourself and others.

Please note that the mandatory course must be completed at least once per season.

Unfortunately, no. We can only maintain a set number of guests on our climbing courses. There is a limited number of harnesses available, and when these are in use no more guests are allowed onto the courses.

If there are no harnesses available, you must wait.

There are plenty of parking spots available right by the park, just follow the signs when you arrive. Parking is free of charge.

There are drop-in tickets available at the park but we strongly recommend you purchase your tickets online before arriving. We cannot guarantee that there are drop-in tickets available.

We accept most debit and credit cards. Additionally, we can send invoices to groups. This must be arranged prior to your group’s arrival.

Yes, we have ice cream, sodas and coffee! If you want more substansial food there are other cafés in Hemsedal.

No. You don’t have to buy a ticket if you won’t be going on to the courses. The area around our park is a superb hiking area.

Absolutely!

Of course! Just make sure you bring a bag for their waste. Dogs must always be kept on a leash.

We can cater to persons with various disabilities, and will happily tailor activities to suit your needs. Please remember to call us prior to your arrival and let us know.

If you have any questions please contact us.

Yes we do. To order with a accompanying certificate (ledsagerbevis) place an order for the person you are accompanying first. Then add another ticket to your order and add the code LEDSAGER in the apply promo or voucher area.  The certificate have to be shown at arrival.

Our park stays open during the season. However, if there are thunderstorms and/or heavy winds the park may have to close until the weather calms down.

If the park has to close due to unforeseen conditions, we are unable to reimburse your ticket fee.

If you need to contact us please send us an email at hemsedal@hoytlavt.no. You can also call us at +47 400 01 044 but please note that our phone is quite busy during the season.