Vi har gode smitteverntiltak på plass. Les mer her.

Forrige Neste

FAQ

Frequently Asked Questions (FAQ) Here you can find the answers to some of our most frequently asked questions. If you can’t find the answer to your question here, feel free to contact us at bergen@hoytlavt.no

What are your opening hours?


Our opening hours vary during the season. You can find our updated opening hours here.

Can I bring my kids to the park?


Absolutely! But please note that children under the age of 6 must be accompanied by a supervising adult in the Green courses. Children under the age of 12 must be accompanied by an adult in the Blue, Red and Black courses. We recommend a minimum of 1 adult per 4 children.

These restrictions do not apply to Småtroll and Knatten where you can assist your children from the ground level if the child is comfortable with that. Unfortunately, we cannot let children access the “high” courses of our park without adult supervision.

What is the Waiver Form?


Anyone who will be taking part in our activities or using our climbing course must fill out our waiver form, where you agree to behave according to our safety policies. Persons under the age of 18 must have an adult supervisor sign the form for them.

You can either sign the form online here or upon arrival. We are unable to let guests who don’t sign the waiver access the climbing courses and activities.

What kind of training will I receive?


If you are going to partake in any activities or using our climbing courses, you must go through our mandatory safety course. You may experience some waiting time on busy days. Please note that the mandatory course must be completed at least once per season.

Does the park have unlimited capacity?


Unfortunately, no. We can only maintain a set number of guests on our climbing courses. There is a limited number of harnesses available, and when these are in use no more guests are allowed onto the courses.

If there are no harnesses available, you must wait.

Do you have parking?


There are plenty of parking spots available right by the park, just follow the signs when you arrive. Parking is free of charge.

What happens in case of bad weather?


Our park stays open during the season. However, if there are thunderstorms and/or heavy winds the park may have to close until the weather calms down.

If the park has to close due to unforeseen conditions, we are unable to reimburse your ticket fee.

Can I buy my ticket at the door?


If available harnesses there are drop-in tickets at the park but we strongly recommend you purchase your tickets online before arriving. We cannot guarantee that there are drop-in tickets available.

What kind of payments do you accept?


We accept most debit and credit cards, as well as cash payments. Additionally, we can send invoices to groups. This must be arranged prior to your group’s arrival.

Can I buy food at your park?


Yes you can! Our café is open during the park’s opening hours, and you can buy both hot and cold meals here. We aim to serve healthy, nutritious and local food at our café but you can also buy soft drinks and ice cream. We also offer gluten-free and vegetarian food options.

Do I have to buy a ticket if I’m not climbing?


No. You don’t have to buy a ticket if you won’t be going on to the courses. The area around our park is a superb hiking area, with many marked paths for you to enjoy the wonderful nature.

Can I bring my dog?


Certainly! Just make sure you bring a bag for their waste. Dogs must always be kept on a leash.

I have a disability; can I still enjoy the park?


We can cater to persons with various disabilities, and will happily tailor activities to suit your needs. Please remember to call us prior to your arrival and let us know.

If you have any questions please contact us: bergen@hoytlavt.no

How can I contact you?


If you need to contact us please send us an email at bergen@hoytlavt.no.