Visit a Høyt & Lavt Adventure Park

Terms and conditions

Høyt & Lavt Bergen reserves the right to make changes to opening hours or cancel events due to weather conditions or other circumstances deemed unsafe.
The customer is responsible for getting acquainted with important information received by e-mail from Høyt & Lavt Bergen
The customer must get acquainted with the safety regulations given during training at the climbing park
During the season, the park is open no matter the weather. In case of a thunderstorm and/or strong winds, some parts of the park may need to be closed until the weather clears
An unexpected shutdown of the climbing park does not qualify as a reason for a refund

We accept payment cards and gift certificates on our websites.

Tickets and other products purchased online are non-refundable and are only valid on the dates, time of day and for the number of people they were booked.
Exception:
- In case of illness, you’ll get a refund (as a gift certificate) by providing a medical certificate
- You can change the dates and/or time of day up to 3 days before your visit for a fee of NOK 100 per booking and so long as there are spots available. Send us an e-mail at bergen@hoytlavt.no

Booked tickets and other products already paid for are non-refundable or will be invoiced and are only valid on the dates, time of day and for the number of people they were booked
Exception:
- In case of illness, you will get a refund, or you will not be invoiced by providing a medical certificate
- Up to one week before your visit you will be able to cancel or change the dates, time of day and/or the number of people booked free of charge by sending us an e-mail at bergen@hoytlavt.no
- Less than a week before your visit, you will be able to add tickets at no fee, so long as there are spots available
- Until 48 hours before your visit, you will be able to reduce tickets for a fee of NOK 100 per ticket