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FAQ

Here you can find the answers to some of our most frequently asked questions. If you can’t find the answer to your question here, feel free to contact us at sirdal@hoytlavt.no or on +47 990 92 003 / + 47 512 08 180

- What are our opening hours?


Our opening hours vary during the season. You can find our updated opening hours here.

- Can I bring my kids to the park?


Absolutely! But please note that children under the age of 6 must be accompanied by an adult in the Green courses. Children under the age of 12 must be accompanied by an adult in the Blue and Red courses. We recommend a minimum of 1 adult per 3 children. Unfortunately, we cannot let children access the “tall” courses of our park without adult supervision.

- What is the Waiver Form?


Anyone who will be taking part in our activities or using our climbing course must fill out our waiver form, where you agree to behave according to our safety policies. Persons under the age of 18 must have an adult supervisor sign the form for them. You can either sign the form – online – or upon arrival. We are unable to let guests who don’t sign the waiver access the climbing courses and activities.

- What kind of training will I receive?


If you are going to partake in any activities or using our climbing courses, you must go through our mandatory safety course. You may experience some waiting time on busy days. Please listen to your instructor to make the wait as short as possible for yourself and others.

Please note that the mandatory course must be completed at least once per season.

- Is there an endless capacity of guests in the park?


Unfortunately, no. We can only maintain a set number of guests on our climbing courses. There is a limited number of harnesses available, and when these are in use no more guests are allowed onto the courses.
If there are no harnesses available, you must wait.

- Do you have parking?


There are plenty of parking spots available right by the park, just follow the signs when you arrive. Parking is free of charge.

- What is Drop-in?


Drop-in is when you arrive at the park without pre-booking. Unlike those who have pre-booked tickets, no room is guaranteed. On days of regular opening hours, pre-sold tickets will not be put up for sale in our store.

- How can you pay with you?


We accept most debit cards as well as cash. Groups can receive an invoice for their visit (must be arranged in advance).

- Do I have to buy a ticket if I’m not climbing?


No. You don’t have to buy a ticket if you won’t be going on to the courses.

- Can I bring my own food?


Absolutely! There is ample seating available and a separate grilling area.

- Can I bring my dog?


Certainly! Just make sure you bring a bag for their waste. Dogs must always be kept on a leash.

- I have a disability; can I still enjoy the park?


We can cater to persons with various disabilities, and will happily tailor activities to suit your needs. Please remember to call us prior to your arrival and let us know.
If you have any questions please contact us: sirdal@hoytlavt.no  or phone. +47 990 92 003

- What happens in case of bad weather?


Our park stays open during the season. However, if there are thunderstorms and/or heavy winds the park may have to close until the weather calms down.
If the park has to close due to unforeseen conditions, we are unable to reimburse your ticket fee.

- How can I contact you?


If you need to contact us please send us an email at sirdal@hoytlavt.no and we will get back to you as soon as we can. You can also call us at +47 990 92 003