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Privacy Statement

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Introduction

The website hoytlavt.no is owned and operated by Høyt og Lavt Aktivitetspark AS with org.no. 994 087 509, Lågendalsveien 3388, 3277 Steinsholt.

The website hoytlavt.no allows you to view and buy tickets over the internet. By accessing and using our site, you agree to the terms and conditions and this privacy statement.

About our privacy statement

High and Low Activity Park AS takes your privacy seriously. We are committed to ensuring that you trust us and how we process your personal information. In this privacy statement, we explain why we collect information about you, how we use this information, and how we take account of your privacy. Personal information is information and assessments that can be linked to an identifiable individual. This can be name, address, phone number, email address, IP address and shopping history.

All processing of personal data, such as collection, registration, storage and disclosure is subject to special rules, including the Personal Data Act. High and Low Activity Park AS is responsible for ensuring that the treatment is in accordance with Norwegian law. The Data Inspectorate oversees compliance with the law.

By using our services offered via hoytlavt.no, you agree that we collect and use your personal data as stated in the agreement between you and us. Our basis for processing your information is approved by you.

Your data is safe and used only by us for what we provide in this statement. If you have any questions about your personal information, you can contact us at any time bo@hoytlavt.no

The websites of Høyt and Lavt Aktivitetspark AS

Our website hoytlavt.no gives you information about us, our climbing park and our services. Furthermore, it gives you an overview of our tickets, offers, opening hours and the opportunity to book and reserve these online.

When you access and use the Website, we may collect information about you in accordance with this Statement. You do not need to create an account with us, but you must provide your name, valid email address and mobile number (+47).

What information do we collect?

In order to provide the best possible services to you, we collect various types of information, including personal information about you. Below is an overview of how we typically collect personal information and what information this is. We do not collect sensitive personal information.

Cookies and other content stored locally; Cookies are small text files that are placed on your computer when you download a website, such as hoytundertaket.no. When you use our services, cookies and other data are stored for later reading by us.

On the website hoytlavt.no we use cookies. You can read more about cookies in a section further down the page.

Information we obtain through the use of our services; When you use our services, we record information about what services you use and how to use them. We collect information about:

Use of the Services / Purchases: We record information about your use of the services or purchases you make, such as which pages you access, when you access the pages, what features you have used on the pages and what you have purchased.

Location information: If you agree in your browser that we know your geographic location, we will use this to provide you with information tailored to your geographic area. We record where you shop through data from purchases you make.

How the High and Low Activity Park AS uses the information:

Høyt og Lavt Aktivitetspark AS uses the information you have registered, and information that arises through purchases, in order to deliver the goods and services you have purchased from us. This also involves checking the validity of purchased ticket product. This is done by registering the use of the products to ensure that they are not used more than allowed and by controlling ownership of annual cards by name and date of birth.

Høyt og Lavt Aktivitetspark AS uses the information to provide you with offers, communications, surveys and important messages in line with what you have purchased and the consent you have given or in accordance with the legitimate interest we have. We analyze purchase history to provide you with relevant offers.

Høyt og Lavt Aktivitetspark AS uses purchase history and movement history to analyze trends and response to campaigns, and to optimize the range and operation of our climbing park, our website, and online booking. This will not use personally identifiable information.

3. party

In some cases, data processors (subcontractors) are used to process data on our behalf. In such cases, data processing agreements have been entered into which set the framework for how the data processor should process the personal data on our behalf. We have data processors within hosting, operations, system suppliers (ie. customer inquiry system, text-messages and e-mail transmission system).

Essentially, the processing of personal data about you occurs within the EU / EEA area. In cases where a data processor established outside this area is used, the data processor has provided adequate guarantees for the processing of personal data.

Høyt og Lavt Aktivitetspark AS, may in certain cases, regulated by legislation, also provide information to the authorities

The contact information you give us

When registering with us, you must provide your name, cell-phone number and valid email address. The information is stored by us.

Use of information

We use personal information about you for the following purposes:

To provide our services

We use personal information to provide our services to you. For example, we need personal information in order for you to pay for services and get a receipt / confirmation. We also use personal information to ensure the best possible user experience for you, including by adapting the display of the content to your screen / device and ensuring the fastest possible loading of the pages.

To customize the services and to provide you with recommendations and relevant marketing

We want to provide you with recommendations, product information and service customization's that are most relevant to you. This will both be based on your own behavior, e.g. based on what products you've purchased, ads you've clicked on, or articles you've read, and based on the behavior of other users with similar usage patterns like you.

To improve digital communication and advertising

We use your personal information to improve our advertising. By creating a profile with us you agree to targeted advertising through digital ads on external websites and targeted advertising through social media where your personal data will be used in the purchase of such advertising.

To compile statistics and understand market trends

We compile statistics and map market trends. We do this to improve and further develop our product offerings and services. We do this with anonymous information, without our knowledge that the information is specifically related to you.

To prevent abuse of our services

We use personal data and analytics to prevent abuse of our services. Abuses can be attempts to log into other people's accounts, attempts at fraud, "spamming", anger, harassment and other acts prohibited by Norwegian law.


Automatic reviews

By analyzing your purchases, automatic categorization of you as a customer can be deduced.

About sharing personal data.

In principle, we do not share personal information with third parties. The exception applies to partners associated with the services, including payment solutions and if we use 'Posten' and 'Bring'. These need some information in order to provide services to us or to you, e.g. for shipping and payment. We will also be able to disclose information in individual cases required by law or public authority.


If you choose to make a purchase on hoytlavt.no, you pay by card.

Your card number is not kept by us. All card transactions take place through Stripe, the payment service provider. By using their services, you agree to their terms.

Collaborators:

Campaign monitor and Mail chimp


Used to register, send and analyze newsletters.

Stripe & Checkfront

Payment solution (Stripe) used if you make purchases via our booking solution (Checkfront)

Google

Used to analyze behavior and trading process.

Your rights!

You can influence what personal information we have about you and how we will use it by contacting us at bo@hoytlavt.no

You can also contact us if you want access to which of your personal data we have stored.

If you notice any errors in the information we have about you, these may be changed by contacting us so that we can correct this.

You can contact us at any time if you wish to delete your stored information.

If we update or change this privacy statement, we will notify you of the changes.

Contact Information

If you have any questions about this privacy statement or about our use of personal information, please feel free to contact us. Our contact information is:

Mail:
Høyt & Lavt Aktivitets Park AS
Lågendalsveien 3388, 3277 Steinsholt

Email: vestfold@hoytlavt.no

Overview of cookies / cookies on hoytlavt.no

Google Analytics

Managed by: Høyt og Lavt Aktivitetspark AS, Høyt og Lavt Aktivitetspark AS's partners and external suppliers

Used in Google Analytics to record and analyze visitor statistics on our sites. The information stored in Google Analytics does not contain identifiable personal information, but aggregated statistics about users' movements and behaviors on the web pages. We use this information to understand how visitors experience the site and to improve and further develop our information and product offerings.

Facebook Pixel (see Facebooks cookie policy)


Managed by: Høyt og Lavt Aktivitetspark AS, Høyt og Lavt Aktivitetspark AS's partners and external suppliers

We use Facebook Conversion Tracking Pixel to track and improve our marketing campaigns on Facebook.

Collaborators

Campaign monitor & Mailchimp

Used to register, send and analyze newsletters. See Self-declaration/Safety-Disclaimer here:

Stripe & Checkfront Payment solution used if you make purchases via booking solution

Google

Used to analyze behavior and trading process, as well as for advertising. Google Tag Manager is used to organize and manage scripts running on our sites.

You can turn off cookies

If you do not want to accept the use of cookies, you can customize your browser settings to automatically reject cookies or notify you each time a website will store a cookie. We note that hoytlavt.no will not work optimally if you choose to disable cookies.

You can delete cookies

The menu in your browser allows you to delete cookies that have been stored on your computer. Even if you delete cookies, they can be re-created when you visit hoytlavt.no again at a later date. Also, note that cookies are different depending on the browser you are using.

If you'd like or more information about cookies, and deleting cookies, read more at nettvett.no (Norwegian website, use google.translate if needed)

Consent to use cookies

By using hoytlavt.no you agree that we use cookies.